Air India permits ticket holders of cancelled flights between March 15 & Aug 24 to switch to others

Mukesh Ranjan
Tribune News Service
New Delhi, July 16

The nationwide service Air India on Thursday issued a round to permit home passengers having legitimate tickets for journey between March 15 and August 24, however flights had been cancelled because of COVID-19 induced lockdown, to switch them in different names.

The airline in its round, a duplicate of which is with The Tribune, stated that is along with its earlier waiver coverage dated June 17, which allowed passengers for “one free change in travel date without any additional charges”.

It stated, “The value of the existing ticket will be locked, and passengers will be allowed to get the ticket reissued for a new passenger nominated by him/her, allowing him freedom from the limitation of self-travel only for a future date.”

On the earlier event the airways had stated that the passengers can be “allowed to adjust the value of the existing ticket against the new fare”.

This means, if the passenger desires to alter journey to a distinct metropolis from the factors of origin, they are going to be allowed to take action, however they must bear the differential within the fare cost.

Listing out the foundations for the “name change” facility, the airways stated, “It will only be allowed for domestic travel tickets issued in India. The facility will only be available through Air India city booking offices.”

Currently, the identify change coverage is restricted solely to 6 metro cities – Mumbai, Delhi, Hyderabad, Bengaluru, Kolkata and Chennai, it stated, including that the scheme would cowl tickets which are purchased with money or bank card solely.


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