US junks scheme duping its aged by way of Indian name centres


New York, December 30

A US court has ordered permanent shut down of a technical-support fraudulent scheme, masterminded by an American citizen and operated through call centres in India, that allegedly defrauded hundreds of elderly and vulnerable Americans.

The US Justice Department said on Tuesday the District Court entered the order of permanent injunction against Michael Brian Cotter, 59, of Glendale, California, and four companies — Singapore-registered Global Digital Concierge, Nevada-registered companies Sensei Ventures Incorporated and NE Labs Inc, and New York-registered Kevisoft — from selling technical-support services or software via telemarketing or websites. “The department is committed to protecting vulnerable Americans, particularly America’s seniors, from those who seek to steal their hard-earned savings,” said Acting Assistant Attorney General Jeffrey Bossert Clark for the Civil Division. — PTI


Modus operandi

  • The complaint filed in October 2020 alleged that Michael Brian Cotter worked with co-conspirators in India from at least 2011 to 2020 to operate a technical-support fraudulent scheme.
  • They would contact US consumers via Internet pop-up messages and ask victims to give them remote access to their computers to fix viruses or other malware.
  • Eventually, the workers would falsely diagnose non-existent problems and ask victims to pay hundreds of dollars for services and software.



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