Psychological well being prime productiveness disruptor: Survey


Aditi Tandon

Tribune News Service

New Delhi, December 16

The risk level to the global workforce has reached its highest since 2016 with infectious diseases and mental health challenges perceived to be among the top factors that will cause productivity declines through 2021.

Findings from a unique worldwide survey of workforce risk assessment by International SOS, a health security services firm with several Fortune 500 companies among clients, say 79 per cent of the risk professionals interviewed globally felt travel risks had increased considerably through 2020 with spillover effects expected to last well into 2021.

The outlook reveals findings from business resilience trends survey of over 1,400 risk professionals across 99 countries, including India. The survey was done by Ipsos MORI, a research firm.

Most risk professionals — 91 per cent of those surveyed — said infectious disease (Covid-19, malaria, dengue, Ebola and Zika) will cause a decrease in employee productivity in the next year.

One in three respondents anticipated mental health to contribute to decline in productivity. This rises to 43 per cent among risk professionals, who work with students and faculty.

“Workforce resilience experts, however, predict that mental health will overtake Covid-19 next year as the top contributor to productivity fall,” findings state listing the following top five risks for the global workforce in 2021 – eco-political turbulence causing civil unrest and crimes; pandemic-borne crisis management; growing infodemic; mental health and risk blind spots due to singular focus on Covid.

Half of the risk professionals interviewed online believed health and security risks faced by the workforce would increase further in 2021, a concern most acutely felt in Asia.

Risk Outlook 2021 also cites operational challenges for organisations through the next year with over half (54 per cent) of the risk professionals mentioning need for adequate resources to deal with Covid-19 as the top organisational challenge followed by the need for access to accurate health information.

“Just as the 9/11 attacks redefined employer duty of care responsibilities of companies from a security point of view, so will Covid-19 for the health agenda,” the survey concludes.


Cites operational challenges

  • Findings from a worldwide survey of workforce risk assessment by International SOS, a health security services firm, say 79% of risk professionals feel travel risks increased in 2020
  • Risk Outlook 2021 cites operational challenges for organisations through next year with 54% of risk professionals mentioning need for adequate resources to deal with Covid-19
  • Survey shows how organisations need to redefine duty of care protocols around Covid



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