Customers’ rights important, says apex courtroom

New Delhi, January 30

Consumer rights are “important rights” and non-manning of posts and inadequate infrastructure in district and state consumer commissions across the country would deprive the citizens of redressal of their grievances, the Supreme Court has said.

The apex court said this while hearing a plea that has raised the issue of alleged inaction by governments in appointing the president, members and staff in the district and state consumer disputes redressal commissions and the lack of adequate infrastructure to run these fora. The court said the issue raised in the plea was important but the petitioner had filed a “very sketchy petition”.

“We have given a thought to the matter and consider it too important an issue to be thrown out because of the laxity in collection of material,” the Supreme Court said. — PTI

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