New Delhi, January 12
The Competition Commission of India (CCI) is understood to have received a report from its investigation wing on complaints against the country’s biggest carmaker, Maruti Suzuki, that say it does not allow dealers to pass on discounts to consumers.
- The company is accused of sending its staff as customers to ascertain if any discount is being offered.
- The carmaker has also been accused of persuading customers to purchase in-house insurance policies. Maruti has frequently faced CCI probes.
Maruti has frequently faced CCI probes because of its consistent domination of the Indian market since its inception. It has also been accused of sending company staff to dealerships undercover as customers to ascertain if any discount is being offered.
In case the CCI finds merit in the probe ordered against Maruti Suzuki, it can call company officials for a hearing. Its subsequent order can be challenged in the court. — TNS