New tariff plan not a brand new service, says Vodafone Idea


New Delhi, August 12

Consider service high quality: VIL

  • The firm has countered TRAI’s rivalry that the RedX plan, which commits increased speeds, ought to have been knowledgeable individually so completely different points may have been examined earlier than such service was launched


  • The telecom operator has urged the regulator to think about periodic reporting on the service high quality and different materials offered by the corporate “to objectively arrive at its query/conclusions”

Vodafone Idea Ltd (VIL) has justified its pay-more-for-priority-experience plan supplied to its subscribers, and in addition stated telecom operators face a double whammy of getting to make steady investments in an period of name and knowledge costs falling means beneath price as a result of cut-throat competitors.

Responding to questions raised by the TRAI over the precedence plan, Vodafone Idea argued {that a} new tariff plan isn’t a brand new service.

VIL has countered TRAI’s rivalry that the RedX plan, which commits increased speeds, ought to have been knowledgeable individually so completely different points may have been examined earlier than such service was launched.

“It is not a new service and the service remains same… A new tariff plan is not a new service,” VIL stated in its reply to TRAI on the precedence plan.

Vodafone Idea additionally flagged the monetary stress being confronted by operators. It stated the operators “have been compelled to reduce prices and go below costs with a double whammy of making continuous investments in the networks to cater to unprecedented increase in data usage arising out of below costs tariffs”. An e-mail despatched to Vodafone Idea didn’t elicit a response.

VIL has urged the regulator to think about periodic reporting on the service high quality and different materials offered by the corporate “to objectively arrive at its query/conclusions”.

“The overall better experience to subscribers is the purpose of the tariff plan and we respectfully submit that start point of the question cannot be: ‘induce customers to opt for RedX’. This is not the sentiment shared by consumers,” VIL stated. — PTI



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