Competition panel junks anti-trust plaint towards WhatsApp


New Delhi, August 19

The Competition Commission has dismissed a grievance of alleged unfair enterprise practices by standard messaging platform WhatsApp with respect to digital funds market within the nation.

It was alleged that Facebook-owned WhatsApp has abused its dominance within the ‘market for internet-based messaging application through smartphones’ to govern one other market — ‘market for UPI enabled digital payment applications’ in its favour.

In a 41-page order, the Competition Commission of India (CCI) mentioned there was no violation of Section Four of the Competition Act. This part pertains to abuse of dominant place.

To assess the grievance, the watchdog thought-about two related markets — ‘market for Over-The-Top (OTT) messaging apps through smartphones in India’ and ‘market for UPI (Unified Payment Interface) enabled Digital Payments Apps in India’.

According to the regulator, the informant has contended that WhatsApp will leverage its dominance within the upstream market to have a aggressive edge over current rivals.

The informant additionally appears to be distressed by the truth that whereas the opposite current gamers spent appreciable sources to ascertain themselves within the UPI-enabled digital fee app market, WhatsApp will get customers on its platter with out making any efforts, the CCI mentioned within the order.

“The apprehensions of the informant, according to the Commission, don’t really hold much merit. As stated above, the UPI market is quite established with renowned players competing vigorously. In such a market, it seems implausible that WhatsApp Pay will automatically garner a market share merely on account of its pre-installation,” it famous. — PTI

No violation of Section 4: CCI

  • It was alleged that Facebook-owned WhatsApp has abused its dominance within the ‘market for internet-based messaging application through smartphones’ to govern one other market — ‘market for UPI-enabled digital payment applications’ in its favour
  • In a 41-page order, the Competition Commission of India (CCI) mentioned there was no violation of Section Four of the Competition Act. This part pertains to abuse of dominant place.



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